Dealing with Potentially Dangerous People The Management & Resolution of Conflict Dealing with Violence and Aggression 1day Dealing with Violence and Aggression 2day   Creating Effective Organisational Relationships Screening in Recruitment Assertiveness Skills Presentation Skills & Public Speaking Resolving Conflict by Modifying Behaviour Improving Customer (Patient) Service   The Management of Threats to Life Security & Loss Prevention Foundation Course Security Officer: Basic Job Training The Professional Security Officer The Advanced Security Officer CCTV Control Room Operator CCTV Control Room Manager   Team Building Skills for Leaders 1day Team Building Skills for Leaders 2day A Leadership Solution for Sickness and Absenteeism   Fire Marshals: Fire Safety and Responsibilities Control of Substances Hazardous to Health Working with Display Screen Equipment Workshop on Manual Handling Operations Workshop on Scaffolding and Ladders Stress Management Basic Health and Safety Risk Assessment   First Aid at Work: First Aider First Aid at Work: First Aid Refresher First Aid Appointed Person Paediatric Appointed Person   Basic Food Hygiene Intermediate Food Hygiene Food Risk Assessment (HACCP's)

Course title CCTV Control Room Operator Course duration 2 Days delivered on site Awarding body (SROCN) National Open College Network Course Aims The course is ideal for those working within a control room environment, especially those employed to monitor large sites and estates, private CCTV Control Rooms. Course Outcome The course has been designed to give Control Room Operators a better understanding of the requirements of the British Standards and legal issues relating to their duties. Special Notes This course provides candidates with the opportunity to gain underpinning knowledge to assist them to progress on to the SITO/City & Guilds 7268 NVQ Level 2 in Security, Safety & Loss Prevention. Course Cost £4,780 per course, delivered on site Maximum Delegates 12 delegates per course Contents British Standards (The codes to be adhered to) Construction & Facilities (Why the room is built the way it is) Control Room Operations (Procedural information) The Operator (Duties & responsibilities) Control Room Documentation (Relevant paperwork) Incidents & Occurrences (Recognising, recording and dealing with them) Communication Skills (Liaising with relevant authorities, colleagues, public, clients etc.) Tape & Data Management (Storage, labelling etc.) Legal Issues & Video Evidence (Requirements & pitfalls) Explanation of how CCTV works (Some technical information) Camera Patrolling (Effective use of the cameras) Contact NHS Trust Training Tel: 01628 686886 Fax 01628 686880 Email: NHS@health-safety-risk.com