Dealing with Potentially Dangerous People The Management & Resolution of Conflict Dealing with Violence and Aggression 1day Dealing with Violence and Aggression 2day   Creating Effective Organisational Relationships Screening in Recruitment Assertiveness Skills Presentation Skills & Public Speaking Resolving Conflict by Modifying Behaviour Improving Customer (Patient) Service   The Management of Threats to Life Security & Loss Prevention Foundation Course Security Officer: Basic Job Training The Professional Security Officer The Advanced Security Officer CCTV Control Room Operator CCTV Control Room Manager   Team Building Skills for Leaders 1day Team Building Skills for Leaders 2day A Leadership Solution for Sickness and Absenteeism   Fire Marshals: Fire Safety and Responsibilities Control of Substances Hazardous to Health Working with Display Screen Equipment Workshop on Manual Handling Operations Workshop on Scaffolding and Ladders Stress Management Basic Health and Safety Risk Assessment   First Aid at Work: First Aider First Aid at Work: First Aid Refresher First Aid Appointed Person Paediatric Appointed Person   Basic Food Hygiene Intermediate Food Hygiene Food Risk Assessment (HACCP's)

Course title CCTV Control Room Manager Course duration 2 Days Awarding body (SROCN) National Open College Network Course Aims The course is ideal for those responsible for the planning, management and operation of CCTV Control Rooms and Control Rooms in general. Whilst the course relates CCTV Control Rooms operating within the Security Industry, it is relevant to candidates who work within or are planning to work within any Security Control Room. The course features a good mix of both theory and syndicate work. Course Outcome This course provides candidates with the opportunity to gain underpinning knowledge to assist them to progress on to City & Guilds 7251 or 7252 in Security Management or any Management NVQ at Levels 3 or 4. Course Cost £5,140 per course, delivered onsite Maximum Delegates 12 delegates per course Contents Funding Issues, Planning & Design (The management of the room) British Standards (The codes to be adhered to) Construction & Operation (Why the room is built the way it is, managing its function) The Operator (Managing his/her duties & responsibilities) Tape & Data Management (Managing storage, labelling etc.) Legal Issues & Video Evidence (Managing the requirements & avoiding the pitfalls) Evaluation & Forward Planning (Meetings, decision making, assessment etc.) Contact NHS Trust Training Tel: 01628 686886 Fax 01628 686880 Email: NHS@health-safety-risk.com