Dealing with Potentially Dangerous People The Management & Resolution of Conflict Dealing with Violence and Aggression 1day Dealing with Violence and Aggression 2day   Creating Effective Organisational Relationships Screening in Recruitment Assertiveness Skills Presentation Skills & Public Speaking Resolving Conflict by Modifying Behaviour Improving Customer (Patient) Service   The Management of Threats to Life Security & Loss Prevention Foundation Course Security Officer: Basic Job Training The Professional Security Officer The Advanced Security Officer CCTV Control Room Operator CCTV Control Room Manager   Team Building Skills for Leaders 1day Team Building Skills for Leaders 2day A Leadership Solution for Sickness and Absenteeism   Fire Marshals: Fire Safety and Responsibilities Control of Substances Hazardous to Health Working with Display Screen Equipment Workshop on Manual Handling Operations Workshop on Scaffolding and Ladders Stress Management Basic Health and Safety Risk Assessment   First Aid at Work: First Aider First Aid at Work: First Aid Refresher First Aid Appointed Person Paediatric Appointed Person   Basic Food Hygiene Intermediate Food Hygiene Food Risk Assessment (HACCP's)

Course title The Professional Security Officer Course duration 4 Days on site or Open by Distance Learning Awarding body CITY & GUILDS / Security Industry Training Organisation Course Aims The Professional Security Officer is a qualification written by SITO and certificated by City & Guilds. The course is suitable for those who have worked in, and gained basic knowledge off, the security industry and now wish to further their education. Course Outcome This Internationally recognised qualification will provide all candidates with a sound knowledge of the Security Officers role within the industry and provide the underpinning knowledge required for further career progression. Special Notes SITO/City & Guilds 7268 NVQ Level 2, Security, Safety & Loss Prevention. Course Cost £6250 per course Maximum Delegates 12 delegates per course Contents The Professional Security Officer will assist the candidate in the following essential areas: Duties and Responsibilities (Damage, Loss Prevention, AssignmentInstructions, types of Duties, Equipment) Contribute to Health & Safety in the Workplace (Health & Safety at Work Act 1974, Typical Risks and Hazards, Signs) Communicate with Others (Communicating effectively, Phonetic Alphabet, Log Books, Messaging) Deal with Emergencies (Contacts, Dealing with Fire, Bomb Threats, Evacuation, Suspicious Objects) Control and Monitor Access to Premises and Property (ID Cards, Access of Employees, Keys, Dealing with Intruders) Maintain the Security of Premises and Property (Patrols, Equipment, Scenes of Crime) Apprehend and Detain Suspects (The Law, Offences, Powers of Arrest, Caution) Carry out Searches (Consent, Random Searches, Procedures) Develop and Maintain Positive Working Relationships with Customers (Appearance, Customer care, Complaints) Contact NHS Trust Training Tel: 01628 686886 Fax 01628 686880 Email: NHS@health-safety-risk.com