Dealing with Potentially Dangerous People The Management & Resolution of Conflict Dealing with Violence and Aggression 1day Dealing with Violence and Aggression 2day   Creating Effective Organisational Relationships Screening in Recruitment Assertiveness Skills Presentation Skills & Public Speaking Resolving Conflict by Modifying Behaviour Improving Customer (Patient) Service   The Management of Threats to Life Security & Loss Prevention Foundation Course Security Officer: Basic Job Training The Professional Security Officer The Advanced Security Officer CCTV Control Room Operator CCTV Control Room Manager   Team Building Skills for Leaders 1day Team Building Skills for Leaders 2day A Leadership Solution for Sickness and Absenteeism   Fire Marshals: Fire Safety and Responsibilities Control of Substances Hazardous to Health Working with Display Screen Equipment Workshop on Manual Handling Operations Workshop on Scaffolding and Ladders Stress Management Basic Health and Safety Risk Assessment   First Aid at Work: First Aider First Aid at Work: First Aid Refresher First Aid Appointed Person Paediatric Appointed Person   Basic Food Hygiene Intermediate Food Hygiene Food Risk Assessment (HACCP's)

Course title Security Officer: Basic Job Training Course duration Two days on site with eight hours pre course learning Awarding body Security Industry Training Organisation: City and Guilds Course Aims The Basic Job Training Course was developed by SITO, and its partners, to provide security officers new to the industry with basic knowledge to assist them to carry out everyday security tasks. It is also suitable for security officers already working within the industry who wish to gain their first qualification. Course Outcome BJT is designed so that the candidate can gain theoretical and practical experience of the security industry. Special Notes All subject matter taught conforms to British Standard 7499. Course Cost £2680 per course, delivered on site. Maximum Delegates 12 delegates per course Contents The Role & Responsibilities of the Security Officer dress, attitude, loyalties etc.) Customer Service (Dealing with the client, visitors etc.) Fire (Understanding the types and their dangers, evacuation procedures, dealing with the emergency services) Communication skills (Talking to people, telephone skills, radio procedures) Health & Safety (1974 HASWA) Searching people (Security Officers powers, techniques) The Law (Offences such as Theft, Burglary & Robbery, Arrest & Arrestable Offences, The use of force) Reporting (writing reports of incidents, daily logs etc.) Security & Emergency Systems (Access Control, Fire & Intruder Alarms) Access Control (Access & Egress to premises) Patrolling (Techniques both internal and external) Emergencies (Fire, Flood, Crime and how to deal with them) Contact NHS Trust Training Tel: 01628 686886 Fax 01628 686880 Email: NHS@health-safety-risk.com