Dealing with Potentially Dangerous People The Management & Resolution of Conflict Dealing with Violence and Aggression 1day Dealing with Violence and Aggression 2day   Creating Effective Organisational Relationships Screening in Recruitment Assertiveness Skills Presentation Skills & Public Speaking Resolving Conflict by Modifying Behaviour Improving Customer (Patient) Service   The Management of Threats to Life Security & Loss Prevention Foundation Course Security Officer: Basic Job Training The Professional Security Officer The Advanced Security Officer CCTV Control Room Operator CCTV Control Room Manager   Team Building Skills for Leaders 1day Team Building Skills for Leaders 2day A Leadership Solution for Sickness and Absenteeism   Fire Marshals: Fire Safety and Responsibilities Control of Substances Hazardous to Health Working with Display Screen Equipment Workshop on Manual Handling Operations Workshop on Scaffolding and Ladders Stress Management Basic Health and Safety Risk Assessment   First Aid at Work: First Aider First Aid at Work: First Aid Refresher First Aid Appointed Person Paediatric Appointed Person   Basic Food Hygiene Intermediate Food Hygiene Food Risk Assessment (HACCP's)

Course title A Leadership Solution for Sickness and Absenteeism Course duration 1-Day Awarding body Management Mentoring International Course Aims To improve the mental and physical health of all delegates within one day by providing supervisors with a range of practical tools to enable them to make a difference through leading by example. To encourage staff to review their working practice in a realistic yet more constructive and positive light. To assist them to lift their morale and to contribute to the team spiritTo address any blame culture that may be present by highlighting the importance of personal responsibility and choice. Course Outcome To generate a more dynamic, happy, healthy, able, effective and efficient staffing body committed to achieving and maintaining high levels of care. Special Notes Those who wish to seek excuses for constantly being ill will be greatly challenged by this course as it deals with the truth and reality of such situations. They do not generally appreciate having their excuses highlighted for them! Course Cost £950 per Trainer Day Maximum Delegates 12 for 1 trainer, 13-30 = 2 trainers & over 30 = 3 trainers Contents Awareness of the root causes of sickness and absenteeism Stress awareness and symptom recognition How to deal with and overcome shock Motivation and empowerment; making a difference Relaxation Skills - learn how to switch off, de-stress and improve both your physical and mental health at will Banish tension headaches for good and learn how to remove them in under 60 seconds without drugs! Discover how to attain deep and uninterrupted sleep Learn how to change attitudes towards you by understanding behaviours Fun - appreciate the enjoyment that can be found in the workplace Contact NHS Trust Training Tel: 01628 686886 Fax 01628 686880 Email: NHS@health-safety-risk.com